Do you forget facts about your counselees? Unless you are highly exceptional, you will. That is to say, you will unless you do something to forestall forgetting. It’s important from week to week to be able to refer to what you learned before. That is one way to measure progress or the lack thereof. Moreover, unless you keep a running agenda of items to discuss, you will be likely to forget some essential items on that agenda. But to hold all of that in your head from week to week, together with much happening in between sessions, and in addition to the new data coming to light at each week’s session, you would have to be a genius. No, most of us aren’t able to do that. What then should we do?
Take and keep notes—that’s what! If you don’t take notes in counseling, you are remiss. Note taking is an essential element in the process. It is orderly and helpful. How shall you do so? Should you wait until the session is over, and then write out all that you can remember of the session as some do? Why would they do that? Well, they think that taking notes during sessions can be distracting both to the counselor and to the counselee. And some think that the counselee might be hesitant to say certain things if he sees you taking notes. But, for many years I have taken notes, taught others to do so, and have had no such problems. One thing, however, that I do consider important along the lines just mentioned: if a person is speaking of illegalities in which he is involved, I usually put down my pen and listen. Then, after the session I write out what I learned. That is the only time I think it is important to hold back on note taking.
“How do you take notes? Isn’t it difficult to do so and listen at the same time?” Quite to the contrary. I find that taking notes makes me concentrate on what is being said. In addition, taking notes requires me to make sense of what I have heard. I have to understand—at least to some extent—merely to do it. And taking notes enables me to be sure that I have things straight. I find myself from time to time saying a counselee, “Now let me get that straight. You said . . .” Then I carefully copy what is said into my notes. I do this whenever I think that the counselee wants to be sure that I have understood something or other. Indeed, I have had counselees lean over and look at the notes and say, “Be sure you get that down.” I use the notes also as a means of reminding counselees in weeks following what they said before. This is important if they are now denying what they said then. It is especially useful to put important data in quotation marks so that you will have exact material to refer to.
There are times when a thought or statement in the discussion distracts you from the course you want to take. If you have been taking notes, once you have finished dealing with that, your notes will remind you about where you left off. Thoughts about items you will want to deal with later also come to mind while talking. A short note to this effect will help you not to forget so that you can raise the issue when later on you have an opportunity to. I find the practice especially helpful in that regard.
Note taking is not difficult. Once you have done it for a short while you will find that it comes easily and that you will not want to counsel without doing so. Notes retained, carefully coded and filed, will become a means for you to remember and study your own counseling. And, should the counselee turn up again at a subsequent time, you can always turn to your notes to refresh your memory. Try it, you’ll like it!